Introduction
Thank you for using the Pocketalk management tool, “Ventana.”
Ventana is a Mobile Device Management (MDM) solution that allows you to centrally monitor and manage multiple Pocketalk devices under your organization. By using Ventana, you can monitor the usage status of all devices, including when and on which device translations were made, as well as how many times translations were conducted between which languages. This information can be viewed by individual devices or for groups, along with additional capabilities.
The various data collected by Ventana can also be exported in CSV format. Additionally, in the event of device loss or theft, Ventana offers excellent security features, such as the ability to remotely lock devices to prevent unauthorized use.
For an overview of Ventana, please also visit the product site “Ventana”.
Recommended Environment
- OS
- Windows
- macOS
- Browser
- Chrome
- Edge
- Safari
Ventana User Account Types
There are four types of Ventana users, each with associated privileges. Management and operations can be handled using these four levels of user accounts. When adding a user, please refer to the following table and assign the appropriate user account type.
Add / Deactivate / Change Roles of Users
Account Type | Summary | Role |
---|---|---|
Admin | All operations are available. |
|
Editor | All operations are available only for the [Groups] the user is associated with. |
|
Viewer/History | Can view device information for the [Groups] the user is associated with. |
|
Viewer/Log | Can view device information for the [Groups] the user is associated with. |
|
NOTE
Ventana Admins will receive the following types of notification emails at their registered email address:
- SIM expiration notification for registered devices
- Your Pocketalk Global eSIM data has expired.
- 30-day prior SIM expiration notification for registered devices
- Your Pocketalk Global eSIM data is expiring soon.
- Report download notification
- Report has been downloaded.
- User invitation link expiration notification
- The user invitation link has expired.
- System Update Schedule
- Ventana Update Notification