From initial setup to translation

Initial setup is required when you turn on the unit for the first time.
First, turn on the unit and get started translating.

Turn on the unit.
Press and hold the power button on the side of the unit.
Select the display language.
Select the language that will be displayed on the unit’s screen and tap [OK].
After tapping [OK], global communication will be enabled and is valid for 2 years.
NOTE
Explanations are displayed on the screen in the language selected here.
Confirm the mobile network status.
Confirm that the unit is connected and then tap [Next].
Configure Wi-Fi (optional).
If you do not want to configure it now, tap [SKIP].

To configure it, set [Wi-Fi] to [On], tap the name of the network you want to connect to, and input the password.
And you’re done!
When you are finished with the initial setup, refer to “Usage” and try translating!

NOTE

To translate, the unit must be connected to the internet through a mobile network or Wi-Fi.
To update the software to the latest version, the unit must be connected through Wi-Fi.

Before use

Precautions are categorized as “Warning” or “Caution”. Follow the precautions during use.

	This indicates a description that, if not followed and not properly handled, may result in death or severe injury.
	This indicates a description that, if not followed and not properly handled, may result in minor injury.
	This indicates a description that, if not followed and not properly handled, may result in product failure, material damage, or loss of data.

Indication examples

The following symbol indicates that the description requires the user’s attention (including warnings).
Indicates cautionary information involving safety.

The following symbol indicates that the description must not be performed.
Indicates actions that must not be performed.

The following symbol indicates that the description must be performed.
Indicates actions that must be performed.

Handling

	Do not operate while walking or driving a car, motorbike, or bicycle.
	Never disassemble, repair, or modify the product.
	Do not apply excessive force. Do not step on or place heavy objects on the product. Do not drop or throw the product.
	Keep the product away from liquids such as water (or drinking water, sweat, seawater, pet urine, etc.).
	Do not allow conductive foreign objects (such as pieces of metal or pencil lead) to enter or come into contact with the USB port of the unit or the connector of the included USB cable. Also, do not allow dust to collect inside.
	Do not damage the included USB cable.
	If there is an abnormality such as odor, noise, smoke, or heat, turn off the product immediately and discontinue use.

	Do not use, charge, or store in humid, dusty, or extremely hot or cold places.
	Do not touch the product for prolonged periods during use or charging. The product may get hot during continuous use or while charging. This is normal.
	When using the product, keep the unit (and the hand holding it) at least 5 mm away from your body.

Do not press the touchscreen display with excessive force or operate it with pointed objects.

Built-in battery

	Do not leave or store in places of high temperature such as near fire.
	Do not prod with sharp objects (such as nails) or strike with hard objects (such as a hammer).
	If the built-in battery leaks or emits a strange odor, discontinue use immediately and keep it away from fire.
	If the built-in battery leaks, keep it away from clothing or your skin such as your face or hands. Failure to do so may cause damage to your eyes and skin.

Electromagnetic interference

	Use the product properly in aircraft according to the instructions of the airline.
	In hospitals and places with electronic devices that require high-precision control and weak signals, use the product properly according to the instructions of the administrator.
	If you wear electronic medical devices, or use electronic medical devices other than implantable medical devices for home treatment, confirm the effects of electromagnetic waves with the electronic medical device manufacturer or distributor before use.

Communication functions

If you use the product near other electronic devices, electromagnetic interference may occur. In such a case, change locations or turn off the other devices (stop emission of electromagnetic waves).

When the product is affected by electromagnetic waves, there may be more noise or communication may be disabled (especially when using microwaves).
If the product is near a TV or radio, it may interfere with reception or the TV screen may be distorted.
If multiple wireless LAN access points nearby use the same channel, the product may not be able to search correctly.
Use this product indoors only when operating in the frequency range of 5150 to 5350 MHz.
Please note that we are not responsible for data and information leaks that occur during Bluetooth and Wi-Fi communication.

This product complies with the provisions related to Technical Regulations Conformity Certification of Specified Radio Equipment based on the Radio Act, and the provisions related to Technical Regulations Conformity Certification of Terminal Devices based on the Telecommunications Business Act. As proof, you can confirm the “Technical Conformity Mark” with the following operation.

Home screen > Menu > Information > Certification

The Technical Regulations Conformity Certifications will become invalid if the product is modified. Never modify the product, as using it in such a state violates the Radio Act and Telecommunications Business Act.
When using the product overseas, confirm the conditions such as the laws and regulations of the country/region.

Translating

You can translate simply by pressing the button and speaking to the unit.

While pressing and holding , speak to the unit when you hear a beep sound (release your finger from the button when you are finished speaking).
Check the translation result.
Your spoken words and the translation result will be displayed as text, and the translation result will be played back as speech.
Some languages are only displayed as text, without speech playback.

Adjust the volume as needed.
Adjusting the volume

Tap to return to the Home screen.
Tap and hold at the upper right or the translation result to display the option menu.
Using the option menu

Changing the translation direction

The translation languages are displayed as a pair at the top and bottom of the screen.
The language with the blue background is translated to the language with the black background (in the direction of the arrow).

You can change the direction of translation by tapping .

NOTE

The translation direction can be changed manually or automatically. If [Translation direction correction] is [ON], the translation direction will be corrected automatically.

Changing the translation language

If you tap a language you want to change, a list of languages is displayed.

Scroll through the list of languages, select the language you want to use, and tap [OK] at the upper left.
言語一覧画面

You can easily search for the language you want with the following methods.

	Select from languages you have used previously.
	Display a list of countries. Select from the main languages used in a country.
	If this icon is displayed on the screen, press on the unit to search by voice.

NOTE

Some languages do not support voice input or voice output of translation results. In such a case, スピーカーオフ is displayed when a language is selected.
For details, refer to the website “List of supported languages”.

Using the translation history

You can reuse previous translations.

If you swipe the top part of the screen downward, previous translations will be displayed in a list of callout boxes.

You can view older translations as you scroll upward.
The history saves up to 10,000 translations.

By tapping one of the callouts from the translation history list, you can add the translation result to Favorites or use the option menu to translate into other languages.

To display the option menu, tap and hold a translation result or tap at the upper right. You can also display it by tapping and holding one of the callouts from the translation history list.
Using the option menu
Tap to return to the Home screen.

Using the option menu

You can use the following features immediately after translation and when using the option menu in the translation history.

NOTE

The option menu is displayed immediately after translation and tapping メニュー on the translation result in the translation history, or by tapping and holding the translation result. It is also displayed by tapping and holding the translation history list.

Add to Favorite

Tap this item to register a translation result as a favorite and quickly display it from [Favorites] in the Launcher.
You can also register by swiping the callout to the right.
Using Favorite translations

Translate into other languages

You can translate into a language different from the translated language.

The results of translating into other languages are added to the translation history.

Reverse translation

Translate translated text back into the original language.
The results of translating into the original language are added to the translation history as blue callouts.

Delete from History

Deletes the selected translation result from the translation history list.
You can also delete by swiping the callout to the left.

NOTE

This feature is not displayed in the option menu immediately after translation. It is available in the option menu in the translation history.

Practice pronunciation

You can practice pronunciation by reading the translated text out loud to the unit.

Send by mail

You can send the translation result by email. To use this feature, you must register for use of the Pocketalk Center.

NOTE

This feature is not displayed in the option menu that is displayed by tapping and holding the translation history list. It is available immediately after translation or in the option menu of the translation result displayed by tapping the callouts from the translation history.

Basic screens

This section describes the Home screen used for translation, the Launcher used for other features, and the lock screen.

Home screen and Launcher

A	Displays the Launcher.
B	Displays the translation history when swiped downward. Using the translation history
C	Frequently used features can be placed here. Placing frequently used features on the Home screen
D	Changes the language to be translated (blue background indicates the source language).
E	Returns to the Home screen.
F	Displays the status of the following from left to right. Mobile network status Wi-Fi network status Battery level
G	Provides useful features other than translation. For details, refer to Features available from the Launcher.

Lock screen

If the lock screen setting is on, the lock screen will be displayed when the unit is not used for a certain period of time.

To unlock the screen, swipe the slider. If the PIN code is [ON], swipe the slider and then enter the PIN code to unlock.

About the lock screen

The upper row displays the current location and time.
The lower row displays the previously visited location and time.
The battery level and communication status are displayed at the upper right of the screen.

For details, refer to “Using the Lock Screen”.

Features available from the Launcher

You can use the following useful features.

	Camera	Translates captured text. You can easily translate languages you do not understand, such as city signs and restaurant menus. Translating text (image translation)
	Convert Units	Converts currency, length, weight, and temperature to local units. Using the Convert Units feature
	Favorites	Saves frequently used translation results for later use. Using Favorite translations
	Group Translation	Group chat is available between multiple "Pocketalks". Using group chat
	Hands-free translation beta	You can translate without pressing by speaking directly to the unit. Using Hands-free translation beta
	Medals	Displays medals obtained through continuous use in various situations. The Medal feature
	Role play	Uses AI for foreign language conversation practice in many settings such as an airport or hotel. Using the Role play feature
	Settings	Allows configuration of various settings such as network settings, volume, screen brightness, and text size. Various settings for the unit
	Fixed Phrases	Allows addition of the [Fixed Phrases] feature if you use [Settings] - [Pocketalk Center].

Translating text (image translation)

You can easily translate text such as city signs and restaurant menus.

Tap - [Camera].
Face the camera toward the text you want to translate.
- If your surroundings are dark, tap (flash).
To change the target language, tap the language name on the right side.
- To focus, touch the screen where you want to focus with your finger.
- You can change the zoom ratio by moving the handle at the bottom of the screen to the left or right.
Take a photo of the text.
Press the button to take a photo.
- After the photo is taken, a preview is displayed.
Specify the area to translate.
Touch one of the four corners of the frame with your finger and move it to change the size of the frame.

Touch the center of the frame with your finger to move the translation area.
- When you have decided the area to translate, tap .
Check the translation result.
The translation result will be displayed over the image text. If you tap the translation result, the text will be displayed as a pop-up.

If you tap [Line Mode icon], Line Mode will start.
If you want to translate line by line such as a restaurant menu, tap [Line Mode icon].

Tapping at the top of the screen plays back the translated text, and tapping at the bottom of the screen plays back the source text.
By tapping at the upper right of the pop-up, you can send the translation result to a smartphone or computer by email. To use this feature, you must register for use of the Pocketalk Center.
- To close the pop-up, tap .
- When you are finished translating, tap to return to the Home screen.

NOTE

For a list of languages supported by camera translation, refer to the following website.
https://rd.snxt.jp/PS864
This feature is not available if the [Region of use] is set to [China].

Using the image translation history

You can reuse previous image translations.

If you tap the thumbnail at the top of the screen, the image translation history will be displayed as a list.

The image translation history saves up to 100 translations.

Tap the image you want to reuse to recall the translation data.

By tapping and holding one of the images from the history list, you can open the translation data or use the option menu to send the image by email. To delete the entire history, refer to Using the Reset feature.

Using the Convert Units feature

You can convert units such as currency and weight. This feature can be useful in occasions such as shopping overseas.

Tap - [Convert Units].
The [Exchange] screen is displayed.
Select the currency to convert.
Tap the currency selection button and select a currency.
Upper row: Source currency
Lower row: Target currency
- If you tap , the upper row automatically changes to the currency of the current location.
Input the amount in the input field.
When you input an amount in the upper row, the converted amount is displayed in the lower row.
: Deletes a character.
: Deletes all numbers.
- The conversion rate is updated once a day when this feature is started.

Switching conversion units

If you input an amount in the lower row, the converted amount is displayed in the upper row.

Changing conversion types

Tap [Exchange▼] and select from the following four types.

Currency
Length
Weight
Temperature

Using the Role play feature

You can practice typical conversations by setting.

NOTE

Lessons are available only in English (US) and Chinese (Simplified). (As of October 2021)

Tap - [Role play].
Available languages will be displayed.
Common settings are displayed such as the airport or hotel.
If you press the button at the upper right, the language selection screen will be displayed.
Select a lesson.
Tap a setting and a list of lessons will be displayed.
Tap the lesson you want to practice.
Practice conversation.
A character will appear and talk to you.
While pressing , reply to the character with an appropriate response.

When the lesson is finished, tap the button and select another lesson.

Using Favorite translations

You can easily recall the phrases that you added to Favorites from the translation history.

NOTE

When you purchase the unit, [Favorites] is not available in the Launcher at first. It will be displayed when you add phrases displayed in the translation history to Favorites.
Add to Favorite

Tap - [Favorites].
Favorites added from the translation history are displayed.
Tap the phrase you want to use.
The phrase is played back.

Deleting Favorites

Swipe the phrase to the left to delete it from Favorites.

NOTE

By tapping and holding any one phrase from the Favorites list, you can use the option menu to translate that phrase into other languages or use reverse translation.
Using the option menu

The Medal feature

You can earn medals by meeting certain conditions, such as the number of times translated, or the number of countries visited.

Tap - [Medals].
You can earn medals by meeting conditions such as “Translated 10 times” or “Visited 2 countries”.
There are three types of medals based on difficulty: Gold, silver, and bronze.

Tap on a medal to check when you earned it.

Using group chat

You can use Pocketalk’s Group Translation feature to have a group chat. [Group Translation] is a feature that allows you to have real-time conversations with people in and out of the country between multiple Pocketalk Voice Translators. Simply create a group and speak to "Pocketalk", and the message will be displayed in the native language set by the group members, so you can have a conversation in your own language even if there are speakers with multiple languages in the group.

Creating and joining a chat group (organizer side)

Tap - [Group Translation] - [Create a group].
The person who created the group will be the owner (organizer).
Input the group name and tap [Create].
When the group info (group ID, password, QR code) is displayed, group creation is complete.
Share the displayed group info with other members.
You can show group info and share later without sharing it immediately.
Tap [Join] on the [Group Info] screen to continue.
The [Profile] screen will display on the next screen.
Set the user name and native language.
Messages received from group members will be displayed in the language set here.
You can tap to start the camera, and also set the photo as an icon.
When the settings are complete, tap [Save].
The group chat screen will display on the next screen.
On the group chat screen, press and hold then speak to the unit.
A confirmation for the speech will display on the screen.
If it was recognized correctly, tap . The words you say will be displayed in the language* of each group member’s Pocketalk.

If you tap , the message will not be sent and you will return to the group chat screen.
*Language set by each member on the [Profile] screen.

Joining an invited group (member side)

Join using the group ID and password or QR code shared by the group owner (organizer).

Tap - [Group Translation] - [Join a group].
Scan the QR code or tap [ID/Password] and then enter the group ID and password.
Tap [Join].
The [Profile] screen is displayed.
Set the name and language.
Messages received from group members will be displayed in the language set here.
You can tap to start the camera, and also set the photo as an icon.
When the settings are complete, tap [Save].
The group chat screen is displayed.
On the group chat screen, press and talk to the unit.
A confirmation screen for the speech is displayed.
If it was recognized correctly, tap . The words you say will be displayed in the language* of each group member’s Pocketalk.

If you tap , the message will not be sent and you will return to the group chat screen.
*Language set by each member on the [Profile] screen.

NOTE

Tap to return to the Home screen.
When you join a group, the group chat screen will be displayed from then on.
If you are "Using the Notification feature”, you will be notified when you receive a message from a group member. The default setting is [OFF].

Things you can do with the option menu

You can use the following features in the option menu displayed by tapping メニュー at the upper right of the group chat screen.

Send a picture

You can take a photo by pressing トークボタン .
Check the preview screen of the taken photo and tap 確定ボタン to send it.
If you tap キャンセルボタン , the photo will not be sent.

Show messages in the original language

Displays in the language set by other parties (source text).

Show Group information

Displays the group info. You can leave or delete a group.

NOTE

Only the group owner (organizer) can change the group name or delete the group.
To create another group or join another group, delete the group you created or leave the group you joined.
This feature is not available if the [Region of use] is set to [China].

Edit Profile

You can change the icon, user name, and the language used to display messages from group members.

Using Hands-free translation beta

You can talk to the unit without pressing トークボタン . The translations are displayed on the screen in real time, which is useful when translating meetings or speeches in a foreign language, or when translating and showing your speech in a foreign language.

NOTE

A Wi-Fi connection is required to use this feature.
Connecting to Wi-Fi
This feature is a β (beta) version. Services may subject to change or termination.

Tap - [Hands-free translation beta].
Tap [Start] and talk to the unit (or listen).
When the transcribed speech reaches a certain amount of characters, the translation result will display on the screen, and new translations will display in ascending order (scroll through the translation results to see previous translation results).

Tap at the bottom of the screen to mute and stop translation in the meantime. Tap it again to resume.
Tap to return to the Home screen.
Tap to change the translation direction manually. It cannot be changed automatically.
To change the translation language, refer to "Changing the translation language”.

Things you can do with the option menu

You can use the following features in the option menu by tapping メニュー at the upper right of the screen.

View in the browser

In addition to the unit’s screen, translation results can be displayed in real-time from a web browser on a smartphone or computer.

On the [View in the browser] screen, tap [OFF] to change it to [ON].
Information for using a web browser, such as the URL and QR code, will display on this screen.
NOTE
[View in the browser] is enabled for 3 hours after setting it [ON].
Visit the URL shown on screen or scan the QR code.
A dedicated site for Hands-free translation beta will appear.
Input the [Shared number] and [Password] displayed on Pocketalk’s [View in the browser] screen into the appropriate fields on the dedicated site, and click [View] (input is not required for the QR code).
Talk to the unit (or listen).
Your speech is translated in real-time and the translation will display as characters on the web browser.

Switch display mode

You can switch the placement of speech and translation results to appear next to each other (left/right) or stacked on each other (up/down).

Clear display

Deletes all displayed translation results.

Useful features for web conferences

Using software for Windows "Pocketalk Subtitles" and Pocketalk, you can overlay the speech from yourself and other parties on webcam images like movie subtitles.

"Pocketalk Subtitles" is used with [Screen sharing] in the unit.
For details, refer to the "Pocketalk Subtitles" website and "Manual" to use this feature.

NOTE

If the other party does not have Pocketalk, the conversation between you and the other party is translated in real-time using [Hands-free translation beta] for voice calls such as in web conferencing services, and the translated screen is shared* using [View in the browser] to allow conversation.

*You can also share the translated screen by informing the other party of the information (URL or QR code) displayed on the screen.

Using the Pocketalk Center

By using Sourcenext’s “Pocketalk Center”, you can view the unit’s translation history on a smartphone or computer, and download useful fixed phrases.

Tap - [Menu] - [Pocketalk Center].
A QR code and URL to access the Pocketalk Center are displayed.
Access using a smartphone or computer, and in the displayed screen, input the authorization number displayed on the unit.

From here, follow the on-screen instructions.

Various settings for the unit

About [Menu]

Allows configuration of various settings such as network settings, volume, screen brightness, and text size.

Tap - [Menu].
A list of various settings for the unit is displayed.
- Scroll the list upward to check all of the features.

You can configure the following.

Mobile Data: Connect the unit to a mobile network.
Mobile network settings
Wi-Fi: Connect the unit to Wi-Fi.
Connecting to Wi-Fi
Bluetooth: Connect the unit to a Bluetooth device.
Pairing with a Bluetooth device
Volume: Set volumes such as the unit’s system sound.
Adjusting the volume
Brightness level: Adjust the display brightness with the slider.
Changing the display brightness
Text Size: Select from five types.
Changing the size of the text displayed on the unit
Software Update: Keep the unit up-to-date with the latest version.
Updating the software of the unit
Screen sharing: A useful feature when using a web conferencing service.
Useful features for web conferences
Translation direction correction: Set whether to automatically switch the direction of the language to be translated.
Correcting the translation direction
Shortcut: Place frequently used features on the Home screen.
Placing frequently used features on the Home screen
Lock screen settings: Lock the screen to prevent unintentional operation.
Using the Lock Screen
Pocketalk Center: Various features are available by using the Pocketalk Center, such as linking the unit with a smartphone or downloading [Fixed Phrases].
Using the Pocketalk Center
Notification settings: Receive notifications such as software updates.
Using the Notification feature
Sleep Settings: Select from 15 seconds, 30 seconds, 1 minute, 10 minutes, or Off.
Setting the time until the unit sleeps
Language: Select the display language of the unit.
Setting the display language of the unit
Region of use: Set the region where the unit is used.
Setting when using Wi-Fi in China
Communication Plan: Confirm the validity of your global communication plan. (Only models with built-in global communications)
Confirming your Communication Plan
Information: Check information such as the end-user license agreement.
Checking various information about the unit
Support: Check the support site from the URL or QR code.
Referring to the support site
Reset: Delete history or Favorites, or restore the unit to factory default settings.
Using the Reset feature

Mobile network settings

This section describes how to turn mobile communication on/off and how to switch SIMs.

Tap - [Menu] - [Mobile Data].

Turning mobile communication on/off

Tap the slide switch to switch between [ON] and [OFF].

Switching SIMs

Tap the [SIM card to use] to select the SIM you want to use.

To use a SIM card from a different carrier, refer to “Inserting a SIM” to insert the SIM card, follow the instructions of the SIM card provider, and set the access point.

NOTE

The unit supports only nano SIM cards.

Connecting to Wi-Fi

This section describes how to turn Wi-Fi communication on/off and how to set an access point.

Tap - [Menu] - [Wi-Fi].

Turning Wi-Fi communication on/off

Tap the slide switch to switch between [ON] and [OFF].

Connecting to an access point

Tap the access point you want to connect to and input the password. For details, contact the administrator of the access point.

Connecting to an access point that is not displayed

Tap [+] at the upper right of the screen and input the following information.

Network name
Security
Passkey

For details, contact the administrator of the access point.

Pairing with a Bluetooth device

You can connect Bluetooth devices such as headphones or speakers.

Tap - [Menu] - [Bluetooth].

Turning Bluetooth on/off

Tap the slide switch to switch between [ON] and [OFF].

Pairing with a Bluetooth device

If you put the Bluetooth device you want to pair with into pairing mode, it will be displayed in the [List of available devices]. If you tap the displayed device name, it will be paired and displayed in the [List of paired devices]. If it is still not displayed, tap .

Unpairing

Tap the device you want to unpair that is displayed in the [List of paired devices].

When “Would you like to disconnect from the current Bluetooth device?” is displayed, tap [OK].

Updating the software of the unit

NOTE

To download software, the battery level must be at least 30% and the unit must be connected to the internet through Wi-Fi.

Tap - [Menu] - [Software Update].
The unit will be updated if there is newer software available.
Tap [Update].

To receive notifications about software updates

You can receive notifications when a new software version is released.
For details, refer to “Using the Notification feature”.

Correcting the translation direction

The translation direction is automatically corrected and translated. Setting this feature [ON] is useful because it will automatically correct even if you forget to change manually.
For information about translation direction, refer to "Changing the translation direction".

Tap - [Settings] - [Translation direction correction].
Tap the slide switch to turn it [ON].
If you want to change manually, set it [OFF].

Using the Lock Screen

This feature locks the screen after the time set in [Sleep Settings] has elapsed.

Tap - [Menu] - [Lock Screen Settings].

Turning the lock feature on/off

Tap the slide switch to switch between [ON] and [OFF].

Displaying the previously visited location and time

The previously visited location and time can be displayed while the screen is locked.
Tap [Display Clock history] to turn it [ON].

Setting the time notation (12-hour/24-hour)

You can set the notation of the time displayed on the lock screen.
Select the notation from [Notation] according to your preferences.

Displaying the battery level

You can display the battery level while the screen is locked.
Tap the slide switch to switch between [ON] and [OFF].

Displaying the communication status

You can display the status of the mobile and Wi-Fi network while the screen is locked.
Tap the slide switch to switch between [ON] and [OFF].

Setting the PIN code

When unlocking the screen, you can set whether to unlock by entering a PIN code.
Tap the slide switch to switch between [ON] and [OFF].

Using the Reset feature

You can use the unit’s reset feature to do the following.

Delete all translation history
Delete all camera translation history
Delete all Favorites
Set the translation history auto delete feature
Delete all data (setting information and various histories)
Restore the unit to factory default settings

Tap - [Menu] - [Reset].
Tap the displayed items as needed.

NOTE

The software does not return to a previous version even if the unit is restored to factory default settings.
All Favorites or translation history will be deleted. To delete individual entries, refer to the following.
Deleting a Favorite
Delete from History

Troubleshooting

Issue	Solution
The unit is not operating properly.	Restart the unit. Turning the unit on or off Return the unit to factory default settings. Using the Reset feature If the issue persists, supported signals may be out of range. Try connecting through Wi-Fi with a functional device.

Frequently asked questions

This section summarizes frequently asked questions about the unit in a Q&A format.

Issue	Solution
The unit does not charge.	Wait about 15 minutes while it is charging. If there is absolutely no battery level remaining, it may take some time to start charging. If charging does not start even after about 15 minutes, please contact the support center.
The unit does not turn on.	Check the battery level. It may not start because there is no battery level remaining. If it does not turn on even after charging it, please contact the support center.
I want to check the supported languages.	Please refer to our website. http://rd.snxt.jp/62495
I want to check what countries support global communication.	Please refer to our website. http://rd.snxt.jp/34280
“No Internet connection” is displayed and translation does not work.	Restart the unit. Turning the unit on or off Turn data transmission [OFF], then [ON]. Mobile network settings If the issue persists, supported signals may be out of range. Try connecting through Wi-Fi or tethering with a functional device.
The unit gets hot sometimes while charging or during use.	The unit may get hot while charging or during long periods of use. This is normal.
I want to know the registration procedure for wide extended warranty service.	The procedure depends on whether your registration number is a “serial number (21 digits)” or “PIN (10 digits)”. Refer to the following procedures. For those with a serial number (21 digits) Visit the following website and register as a user. http://rd.snxt.jp/28471 After registering as a user, registration for wide extended warranty service will also be complete. For those with a PIN (10 digits) Visit the following website and input your PIN. http://rd.snxt.jp/89224 After inputting your PIN, select the [Next] button to display a serial number. Follow the instructions on the page and register as a user.
How do I continue using the unit after the contract period with global communication ends (built-in eSIM)?	You can either renew (paid) from the dedicated website, or purchase and insert the dedicated global SIM card. For details: https://rd.snxt.jp/PT910

Specifications

Unit size (Height × width × thickness)	Approx. 91 × 53 × 11 mm (Pocketalk S) Approx. 123 × 65 × 11 mm (Pocketalk S Plus)
Unit weight	Approx. 75 g (Pocketalk S) Approx. 125 g (Pocketalk S Plus)
OS	Android™ 8.1
CPU	ARM Cortex53 Quad-Core 1.3 GHz
Memory	Embedded (ROM/RAM)	8 GB/1 GB
Display (touch panel)	2.8 inches (Pocketalk S) 3.97 inches (Pocketalk S Plus)
Camera	Main camera	8 megapixels
Battery	Lithium ion battery
Battery capacity	1200 mAh (Pocketalk S) 1550 mAh (Pocketalk S Plus)
Operating temperature	0℃ to 40℃ (with no condensation)
Storage temperature	-20℃ to 45℃
External connections	Wi-Fi	IEEE802.11 a/b/g/n
		2.4 GHz	1 to 11 channels
		5 GHz	5.2 GHz, 5.3 GHz, 5.6 GHz
	Bluetooth®	4.2
	External devices/others	USB Type-C™ (for charging)
Communication system/frequency	Supports the 4G LTE (FDD-LTE) frequency band	1, 2, 3, 5, 7, 8, 18, 19, 20, 26, 28b
	Supports the 4G LTE (TD-LTE) frequency band	38, 39, 40
	Supports the 3G (W-CDMA) frequency band	1, 2, 5, 6, 19
SIM slot	Embedded	eSIM (not detachable)
SIM slot	External slots	nano-SIM
Accessories	USB Type-C™ cable	Input voltage: 5V Input current: up to 2A
	USB charger	Input: AC 100-240 V 50-60 Hz
	USB charger	Output: Voltage 5V, Current: 1A

NOTE

Do not insert a SIM for Private LTE (B39) because it cannot be used in Japan.

Disposal (recycling)

Box and cushioning material

Package sorting varies by region. Dispose of waste according to the rules of your city. Material identification marks are displayed on the outer packaging.

Product

The product uses a lithium ion battery.
If the product is no longer used, dispose of it and the accessories in accordance with the local ordinances or regulations of your region, rather than disposing it with regular waste.


Unit	USB charger (AC 100-240V 50-60Hz)	USB charging cable (Unit connector: USB Type-C Charger connector: USB Type-A)